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Courageous Conversations Workshop
Learning how to manage difficult conversations constructively with open dialogue can be challenging and uncomfortable for many people; as a result, these important conversations are often mishandled or avoided altogether.

This interactive and practical workshop will give you valuable techniques and strategies to handle and respond to difficult conversations with courage. Participants will learn how to prepare for a difficult situation, get the conversation off to the best possible start and manage emotions effectively.

If you have any questions prior to attending the workshop, please email Christine Costa, Organizational Development and Design Consultant, at costac5@mcmaster.ca.

Oct 15, 2021 09:00 AM in Eastern Time (US and Canada)

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